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Scaling your business while also having a growing family can be a tough challenge for practice owners, but with a solid strategy, it’s not impossible to strike a balance between business growth and family life.
In this episode, we chat with Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children. Hannah shares the lessons she’s learned on being a work-from-home Director and the common challenges she’s faced as she scales her business and while taking care of a growing family.
She also talks about how she provides pathways for her team members, creates accountability, and maintains a sense of presence even as she works remotely.
SHOW NOTES
00:00 - Intro
00:18 - Hannah's Bio
01:17 - Starting a family and running a healthcare clinic
05:13 - Early days of working as a new parent
06:23 - Returning to consulting & importance of a support network
08:03 - Benefitting from systems and strong admin team
09:44 - DOTS team structure
10:30 - Priorities as a new business owner
12:16 - Growing as a leader
13:30 - Good communication solves everything
16:22 - How to handle resignations
17:04 - Challenging the team to grow & team pathways
19:24 - Being a Multi-D clinic wasn't for us
20:29 - Recruit in a competitive environment
27:06 - Transitioning from caseload to running business
28:39 - Balancing family life with business
29:46 - Presence as a business owner
30:59 - Getting team onboard with clinic changes
33:32 - Dealing with uncertainty and stress
36:29 - Knowing your numbers
38:58 - Empathy and connection as a business owner
MENTIONS
