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Luke Grainger and Darby O’Leary of Hunter Podiatry talk about business coaching and how it helped them grow to a multi-site clinic. They also share some of the growth strategies they implemented to help them achieve clinic growth, and how they maintain a positive culture in their clinic.
Check out the full episode!
SHOW NOTES
Rapid-Fire Questions
Reading/learning list [01:07]
Inspirational people in Darby and Luke’s life [02:35]
Darby and Luke’s childhood aspirations [04:37]
Why they chose Podiatry and how they became clinic owners [06:25]
Creating a Positive Clinic Culture
From disconnected to united: Rebuilding the clinic culture [11:56]
Letting go of archaic systems and creating automated systems for the clinic [14:17]
How to coach team members through the changes [15:58]
What Does Hunter Podiatry Look Like Today?
Hunter Podiatry Today: New locations, new podiatrists, expanding team [17:40]
What does Darby and Luke’s week look like now? [18:47]
Activities with team members that can increase motivation and improve culture [20:11]
Growth Strategies and Leadership Lessons For Clinic Owners
Navigating conversations as a leader [21:11]
Strategies for growth: Dashboard metrics, associating with the right people, etc. [22:37]
How to have a good relationship with your clinic partners [25:05]
Keeping yourself humble [29:16]
How Coaching Changed the Direction For Hunter Podiatry
How coaching changed Darby and Luke’s life, and how it helped their clinic grow [30:23]
A message to clinic owners and practitioners [32:54]
What to do when you’ve hit a roadblock [33:55]
Connect with the Hunter Podiatry gang! [35:03]
MENTIONS
The Happiest Man on Earth by Eddie Jaku (book)
The Seven Habits of Highly Effective People by Stephen Covey (book)
The Test: A New Era for Australia’s Team (Amazon Original)
